Privacy Policy

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Updated: 08/01/2017

Weber-Stephen Products LLC and its global subsidiaries and affiliates value customers and respect their privacy. This Privacy Policy describes Weber-Stephen Products LLC’s ("Weber") collection, processing and/or use of customer information for purposes of improving your experience in the Weber iGrill App (the "App") and for marketing purposes you may elect. We may share the information you provide to us online with our global subsidiaries and affiliates ("Weber Group") but will not use your information other than as described in this Privacy Policy.

This Privacy Policy may be updated from time to time due to technical updates and appropriate implementation of new technologies and/or due to changes of the law.

Note: Certain functions of the App (eg: Policies, Shop iGrill Products, social media sharing, etc.) may require you to leave the App and visit a Weber or third party’s website. In such case, the privacy policy, legal notice, terms and conditions or other policies of such Weber or third party website will apply.

Use of the App by Children

We note that our websites and applications, including the App are intended for a general audience and are not directed to children.

Collection and use of data

In this section we describe the data we collect as you use the App, how this data is processed and the purpose for which it is processed.

  1. Master data

    When you install or configure the App, when you register or order products through the App, or seek customer service, you establish a customer account, for which you may provide your name, your address, your email address, your telephone number, your payment details and country. Weber stores this data and uses it for implementing and maintaining our relationship with you.

  2. Usage data

    1. Use of the service

      To ensure effective use of the App, we need to collect and process the following data:

      • General
        • Country
        • Consent
        • Marketing Opt-In (if selected by user)
        • Date and time of app download
        • Mobile browser type
        • Mobile operating system
        • Mobile device type
        • IP Address
      • Globe/Sharing (to the extent user makes use of this service)
        • Social Media (eg: Facebook, Twitter, Instagram, Pinterest) ID
        • Social Media (eg: Facebook, Twitter, Instagram, Pinterest)Profile Name
        • Social Media (eg: Facebook, Twitter, Instagram, Pinterest)Profile Picture
        • Text of shared information/post
        • Geolocation at time of share
        • Share image name
        • App instance ID

      The aforementioned data is used for identifying the respective user while he is using the App and concluding use of the App.

    2. Use of Google Analytics

      This app uses Google Analytics, an analysis service by Google, Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA ("Google"). The service collects and transmits data of the user’s behavior for the purpose of analysis and improvement of our marketing measures and offers.

      Please note that the service of Google Analytics has been expanded to include the "anonymzeip" code to ensure anonymised capture of your IP address ("IP masiking"). Due to the activation of IP anonymisation in this app, your IP address will first be truncated by Google. Google will use this information on our behalf to evaluate your use of the app, to compile reports on app activity, and to provide other services relating to the app activity and usage for the app operator. The IP address transmitted by your device through the use of Google Analytics will not be merged with any other data held by Google.

  3. Use of data for marketing purposes

    Your data will only be used for marketing purposes after you have given your consent by signing up for Weber’s email list. The data is used to keep you informed about new products and events from the Weber® brand that are geared to user interests. This includes information on the current and future Weber® product range (e.g. barbecues, equipment, accessories, consumables, life style) and on presentations and events provided by Weber (e.g. grill academies, classes, fairs, consumer research, special events). This includes both digital advertising via email and through the App, and printed media advertising.

    Weber may contact you from time to time through certain reputable third party firms for market research purposes. Participation in any such activities by you is strictly voluntary.

    To Opt Out: You can revoke your consent for a specific marketing purpose at any time by clicking "Unsubscribe" within any marketing communication email you receive. Your opt-out does not apply to emails that relate to App information (including policy updates), Legal Notice, Weber-ID, purchases, customer service/online consumer care matters, or that are automatically generated (confirmation emails, order receipts, etc.).

    The newsletter may be sent by MailChimp, a U.S.-based marketing communications platform. If MailChimp is utilized, the email addresses of recipients of the Weber newsletter will be stored on servers of MailChimp in the United States. MailChimp uses this data to send and analyze the newsletter on behalf of Weber. MailChimp may, furthermore, use this data to optimize and improve their services or for other purposes described in its privacy policy at https://mailchimp.com/legal/privacy/.

  4. Location data

    If and to the extent that you, when using the App, actively share information or data online (eg. through social media feature of the App), the App will collect and transmit location data to Weber and certain providers in order to establish a link between the content and your location. This information is used to display information in the App, to you and to other App users, to show where your activities are taking place (through the Globe function) and to enable you to make social media posts through the App.

    Prior to the transmission of the location data, your consent to the transmission will be obtained via a pop-up message before each instance in which you share your content.

Disclosure of data to third parties

Weber will only disclose information to third parties as follows: (i) to affiliates as necessary to sell, deliver and service products, (ii) to affiliated and unaffiliated service providers, (iii) with consent, or (iv) in the event of reorganization or sale of all or substantially all of our assets.

Deletion of data

Your data is deleted if and to the extent that the purpose of data collection ceases to exist. If you have given your consent to the data collection, the data will be deleted immediately after receipt of an appropriate revocation.

Data security

Weber takes technical and organizational security measures (such as the use of SSL encryption for certain components of the App) to protect accruing or collected personal data against accidental or intentional manipulation, loss, destruction or attacks by unauthorized persons. Our security measures are continuously being improved as new technologies become available and following our regular review of our current data security, access and protection practices.

California Users

  1. California Do Not Track Notice

    Weber does not track users through collection of personally identifiable information over time and across third party sites, and any collection of personally identifiable information collected through your use of the App (including by third party service providers) is described in this Privacy Policy. As such, the App does not respond to Do Not Track signals.

  2. Third Party Marketers

    Weber does not share your personally identifiable information with third parties for the purposes of marketing directly to you, and will provide you with the ability to opt out in the event we do so.

Questions and Legal Notice

If you have any questions or comments regarding this Privacy Policy, please send an email to privacy.americas@weberstephen.com. Your use of the App may be governed by other Weber policies, including the Legal Notice, which includes additional terms addressing your use of the App. Please review the Legal Notice at http://help.weber.com/legal/.