FAQS

Customer Service 1-800-446-1071

My grill is not getting very hot. What should I do?

First, if your grill has a side burner double check to make sure your side burner knob is in the off position!

If that does not resolve the issue you may have tripped a safety device that will reduce your gas flow. Please click here to reset that safety device and get your grill back up to temperature!
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