FAQS

Customer Service 1-800-446-1071

My grill is not getting very hot. What should I do?

If your grill is not getting very hot, you may have tripped a safety device that will reduce your gas flow. Please click here to reset that safety device and get your grill back up to temperature! 

Quick tip: If your model has a side burner make sure it is in the off position. 
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