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FAQS

Customer Service 1-800-446-1071

I am having difficulty pairing my Weber iGrill 3 with my iOS smart device. Help!

If the iGrill 3 appears in your Bluetooth settings with the status ‘Not Connected,’ follow these steps from your Bluetooth settings menu:

  • Tap the blue (i) to the right of the iGrill 3 device name
  • Select the option ‘Forget this Device’
  • Turn Bluetooth off on your smart device
  • Completely shut down your smart device
  • With the iGrill 3 still powered on, press the power button on the front of the faceplate for 15 seconds; this will reset the iGrill 3
  • Turn your smart device back on, followed by Bluetooth
  • Tap on the Weber iGrill logo in the toolbar at the top of the app
  • Select your iGrill 3 from the ‘Available Products’ drop-down
  • Your smart device will pair with the iGrill 3 and you will then be ready to configure your settings and start grilling!
If you have any further questions, please contact our iGrill team at support@weberstephen.com.
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