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FAQS

Customer Service 1-800-446-1071

My Weber iGrill 3 seems to have turned off while still in use. How can I fix this?

The use of Bluetooth Smart allows the iGrill 3 to sense when a paired smart device moves in or out of range. The iGrill 3 will automatically wake or sleep at the following distances to conserve power:

  • Sleep – 30 feet away
  • Wake – 5 feet away

The proximity function is based on Bluetooth signal strength. Signal strength is influenced by a number of factors including the smart device and environment, such as the walls and floors of your home.

If you have any further questions, please contact our iGrill team at support@weberstephen.com

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