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FAQS

Customer Service 1-800-446-1071

My Weber Kitchen Thermometer Won't Stick to this Surface. How come?

The base of the Weber Kitchen Thermometer is magnetic.

To test the strength of your Weber Kitchen Thermometer's magnet, please try placing its base on top of the magnetic probe wrap. If your Weber Kitchen Thermometer magnetizes to the probe wrap, then the surface you are trying to stick the base to is not an ideal magnetic surface.

Please use the included magnetic adhesive disc to create a mounting point for your Weber Kitchen Thermometer.

Please remember: The Weber Kitchen Thermometer base is not designed to withstand high heat exposure and it must only be mounted to a cool surface. If the surface is too hot to touch, it's too hot for the Weber Kitchen Thermometer!

If you need additional magnetic discs or Weber Kitchen Thermometer base, please contact us at support@weberstephen.com 

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