FAQS

Gas Grills

• My LP gas grill won't get hotter than 250 to 300 F, even with all burners on high. Why?
• I see what I think is peeling paint inside the lid of my grill! What should I do?
• Can I convert my grill to run on a different fuel type, i.e. LP to NG, NG to LP, or to run on bulk propane?
• My grill won't light. What could be the reason?
• My Flavorizer Bars need a cleaning. Any tips?
• Whats the difference between Direct and Indirect cooking?
• There are flecks in the color finish of my grill. Why is that?
• Which are better, stainless steel, porcelain-coated cast iron or porcelain enamel cooking grates?
• I noticed what looks like frost on my regulator. Is this normal?
• A funny noise is coming from my grill. What should I do?
• I think my liquid propane tank may have a leak. What should I do?
• I lost my Weber owners manual, can you replace it for me?
• I have an older model with a thermometer on the right-hand side of the lid. How do I use this thermometer? Can I leave it in the food while grilling?
• Should I adjust the air shutters on my burner tubes?
• What should my burner flame pattern look like?
• Can I line my slide-out grease tray with aluminum foil?
• How often should I check for gas leaks and how do I perform gas leak test?
• Does the LP tank need to be turned off when the grill is not in use?
• Does the gas need to be shut off at the natural gas supply when the grill is not in use?
• Does my tank have an expiration date?
• Should I always preheat the grill?
• I’ve heard that I shouldn’t use a grill brush. Is this true?